SYSTEMS ENGINEER (MANILA)

OPERATIONS & INFRASTRUCTURE - Makati

ULLINK is now a part of Itiviti Group

The Systems Engineer will be part the Information Systems department and will be in charge of administration, preventive hardware maintenance, and management of our worldwide IT services.

For this position with real development opportunities, you will need rigor, independence and a keen sense of quality and customer service. We are not just looking for someone that will process tickets but for a person that will be help each Ullinker to work as efficiently as possible.

The role will directly report to the IT Office Manager, based in Paris. This position involves the management of critical systems, and would require off-hour work from time-to-time.


Primary responsibilities 

  • Deliver exceptional Support and strive for 100% uptime 
  • Basic to Intermediate knowledge of Linux and Windows operating system 
  • Familiarity with LDAP, SFTP, LVM, NTP, BIND, DNS and Active Directory
  • Understanding of basic system administration tools and procedures. For example, ability to identify disk usage, verify disk integrity, identify CPU,Memory,Swap utilization, and maintain system files (groups, hosts, aliases) 
  • Helps in operation of data center hardware replacement by coordinating with vendors.
  • Perform system monitoring verifying the integrity and availability of all server hardware and software, reviewing system and application logs, and verifying completion of scheduled jobs such as backup.  
  • Effectively works as a teammate and communicates following the escalation process 
  • Provide 24/5/365 operational support of ITIVITI systems as well as be part of a shifting rotation 
  • Handles CRM Ticketing System such as JIRA
  • Keeps current with industry standard practices and procedures 
  • Assist Level 2 Infrastructure duties and tasks that may be required 
  • Ensure that all work performed within the space is done to highest quality and without impact.
  • Ticket escalation for existing team and potential customer impacting issues 

Required skills & experience & opportunities  

  • Min 1-2year experience working in a data center environment or equivalent IT background required 
  • Min 1-2year experience working as a Linux Systems Administrator
  • Must be able to work a flexible schedule, 24x5x365 coverage, including holidays and weekends 
  • Must be able to prioritize work in a fast paced, high pressure environment 
  • Must possess excellent written and verbal skills, exhibit professional etiquette 


Our RICO cultural identity revolves around:

Treating each other with respect. We communicate in a constructive way, we respect diversity.

Encouraging creativity, innovation, new ideas and being pro-active. We support our employees in exploring new options and trying new technologies, methods and techniques, we seek continual improvement.

Leveraging each other’s strengths, we share, collaborate and build on each other’s knowledge, we are inclusive, we engage employees at all levels and we value time spent together.

Sharing information at all levels. We are curious and open to cultural differences, we value transparency, we promote an open-door policy: everyone is approachable by all our people, no matter their job title.

About us:

Itiviti is a market-leading global provider of multi-asset trading technology and financial infrastructure solutions for buy-side and sell-side market participants, including NYFIX, one of the industry’s largest FIX-based trading communities.

Serving around 2,000 clients worldwide, we provide consistent, reliable access to the most up-to-date and innovative order routing, connectivity and trading solutions available. Top-tier trading firms, banks, brokers, exchanges and institutional investors rely on our technology, solutions and expertise to streamline their daily operations, connect to their desired markets, and trade when and where they want. All while being able to comply with global regulation.

With global offices in 18 locations covering all major financial centers the merger of Itiviti and ULLINK in March 2018 created a full-service technology and infrastructure provider, covering all asset classes, geographies and regulatory landscapes.

For more information, visit www.itiviti.com.

 

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