It was vital for us to ensure that we provided a plan to continue business as usual but also that we encouraged and allowed opportunities for our colleagues to socialize and get together virtually. Our employees have proven very creative and have taken many initiatives themselves organizing virtual lunches, cross fit workout sessions, Zoom birthday parties, virtual anniversary milestone events, and more. We’ve enjoyed spontaneous coffee breaks, games and quiz nights, local fundraising activities, all driven by talent at all levels in the organization. The engagement, dedication and support of our people during this time has been tremendous.
Our CEO and the executive leadership team also committed to staying connected through a series of informal one hour check in sessions. The aim of these virtual meetings was to share general business and client updates but also to check in on people’s personal well being. These one hour meetings with colleagues from different departments, levels, and countries contributed to distant socializing and also created a proximity between the leadership team and the rest of the organization in a very casual and open way. Trusting our employees will deliver to the best of their abilities, and supporting them to the best of our ability has been our motto since the start of the crisis.
Two engagement surveys were conducted during the pandemic and both surveys showed a significant increase in our engagement scores, which we interpreted as a positive response to our overall COVID-19 approach.